Shipping and delivery
We ship internationally to 90 countries. You can find here the list of the 90 countries:
Albania, Armenia, Andorra, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia And Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Cyprus, Columbia, Costa Rica , Croatia, Denmark, Switzerland, United Arab Emirates, Estonia, Finland, France, Georgia , Germany, Greece, Guatemala, Hong Kong, Iceland, India, Indonesia, , Ireland, Israel, Italy, Japan, Jordan, Kuwait , Latvia, Lebanon , Lithuania, Luxemburg, Malaysia, Maldive, Malta, Mexico, Monaco, Montenegro, Nicaragua, Northern Ireland , Norway, Netherlands, Oman, Panama, Peru, Philippines , Poland, Portugal, Quatar, Cech Republic, South Koreea, Rusia, Republic Of Moldova, Republic Of Serbia, Saudi Arabia, Singapore, Slovakia, Spain, USA, Sweden, Thailand, Taiwan, Turkey, Ukraine, Hungary, United Kingdom, Uzbekistan , Venezuela, Vietnam.
If you do not find your country in the list above, please write to us at: firstname.lastname@example.org and we wil answer you.
For shipping outside UE : Our prices do not include duties and taxes which are determined by customs agency and need to be paid when receiving the product. We do not control the duties and taxes charge you can contact your local custom agency to know more about the fees. If a package is refused by the receiver, we will refund the value of the swimsuit when we get it back but will not refund the value of the initial shipping fee. An order can take up to five business days before being processed at our warehouse. Once the order is processed, the time it takes to reach its destination varies depending on the country.
The prices are set in EURO and USD currency, they include VAT (where applicable) , but don’t include shipping costs.
Shipping cost for Europe is from 12 to 16 EUR/USD and shipping cost for the rest of the world is from 14 to 26 EUR/USD. We ship with DHL Express and the packages arrive in 2 – 4 working days.
We accept exchanges, only if the swimwear is in its original condition, it must not have been worn or washed. You have 10 days after the reception of the product to exchange it. The shipping cost paid to return the swimwear to Elia Swimwear for an exchange or is neither covered nor reimbursed by us. For orders paid with the card, the amount will be returned to the same card used for trading, within 30 days of accepting the return.
If you want to change the product with another one on a different size, you have to contact us at email@example.com, and tell us the new details of your order.
Send us back the swimsuit using your LOCAL POST OFFICE. Inside your package, include a paper where you need to write your name, your phone number, your order number and write that you want to have a refund for the order or you want an exchange, also you can put the invoice so we can identify fast the order. Send it back to this address: Intrarea Horbotei 12, bl. 1, sc. 1, ap. 47, Bucharest, Romania ( postal code: 030465 ).